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32 curriculum modules
Foundation
Understand and Apply
Build confidence in artificial intelligence, prompting, responsible AI use, chatbots and workflow automation.
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Learning objectives
What you will learn
- Explain core AI concepts, generative AI models and their practical applications.
- Create, evaluate and improve prompts for professional tasks.
- Recognize hallucinations and verify AI-generated information.
- Understand chatbot design, human escalation and responsible AI use.
- Describe workflows, JSON, APIs, webhooks and connected systems.
Full module breakdown
Explore all 32 modules
The following titles reflect the curriculum for this stage. Each module contributes to the practical skills developed throughout the programme.
- 01 Introduction to Artificial Intelligence
- 02 Artificial Intelligence Terminology
- 03 Understanding Generative AI
- 04 Understanding AI Models and Outputs
- 05 Introduction to AI Tools and Platforms
- 06 Introduction to Prompt Engineering
- 07 The Foundation Prompt Formula (Task + Context + Details + Format)
- 08 Prompt Iteration and Improvement
- 09 Prompting Best Practices
- 10 Common Prompting Mistakes
- 11 AI Accuracy, Hallucinations and Verification
- 12 Responsible and Ethical AI Use
- 13 AI Problem Identification and Practical Use Cases
- 14 AI for Productivity and Professional Work
- 15 AI for Business Functions
- 16 Introduction to Chatbots
- 17 Chatbot Conversations and User Intent
- 18 Knowledge Bases and Reliable AI Answers
- 19 Chatbot Fallback and Human Escalation
- 20 Introduction to Automation
- 21 Understanding Workflows
- 22 Conditions, Logic and Variables
- 23 Introduction to Visual Automation Platforms (n8n)
- 24 Understanding Data in AI Systems
- 25 Introduction to APIs
- 26 Introduction to Webhooks and Events
- 27 Introduction to JSON
- 28 Integrations and Connected Systems
- 29 AI Assistants and AI Agents
- 30 AI Safety, Privacy and Security
- 31 Mapping an AI-Powered Business Solution
- 32 Foundation Capstone and Readiness Assessment
Learning by doing
Practical assignments & assessment
- Write and refine prompts using the Task + Context + Details + Format formula.
- Analyze a real business problem and identify an appropriate AI use case.
- Map a chatbot or automation, including inputs, outputs and information sources.
- Complete the Foundation Capstone and Readiness Assessment.
Expected learning outcome
You will be able to use AI tools responsibly, create effective prompts, identify practical opportunities and explain how an AI-powered workflow is structured.