Privacy Policy

1. Introduction

Moose Loon AI Academy respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices available to you.

This policy applies to information collected through the Moose Loon AI Academy website, registration and enrollment processes, learning platform, communication channels, payment processes, and other services provided by the Academy.

2. About Moose Loon AI Academy

Moose Loon AI Academy provides education and practical training in Artificial Intelligence, workflow automation, AI agents, integrations, and related technologies.

Our services may require us to collect and process personal information in order to create learner accounts, process enrollments and payments, provide learning access, communicate with learners, issue certificates, and operate our platform.

3. Information We Collect

Depending on how you interact with Moose Loon AI Academy, we may collect information such as your name, email address, telephone number, account credentials, location information, learning activity, course enrollment information, and other information that you voluntarily provide.

When you make a payment or purchase a learning package, we may also receive transaction-related information necessary to confirm and manage your enrollment.

We may also collect technical information associated with your use of our website and platform, including browser information, device information, IP address, pages visited, and information about interactions with our services.

4. How We Collect Information

We collect information directly from you when you create an account, enroll in a program, complete a form, make a payment, contact our team, participate in learning activities, or otherwise provide information to us.

Some information may also be collected automatically when you interact with our website and learning platform. This may include technical and usage information required to operate, secure, and improve our services.

5. How We Use Your Information

We use personal information for legitimate business and educational purposes, including creating and managing learner accounts, processing enrollments, providing access to courses and learning materials, communicating with learners, and providing customer support.

We may also use information to process transactions, maintain records, monitor learning progress, issue certificates, improve our website and services, prevent unauthorized activity, and comply with applicable legal and regulatory requirements.

Where appropriate, we may use information to communicate important information about your account, enrollment, payments, learning access, or services you have requested.

6. Account and Learning Information

When you create a learner account, information associated with your account may be stored so that we can provide and administer your learning experience.

This may include your enrollment information, courses, learning progress, completed activities, certificates, payment status, and other information necessary to administer your relationship with the Academy.

7. Payment Information

Payments for our services may be processed through third-party payment providers. Payment information required to complete a transaction may therefore be processed by the relevant payment provider in accordance with its own privacy policy and terms.

Moose Loon AI Academy may retain transaction records necessary to confirm payments, administer enrollments, provide customer support, maintain financial records, and meet applicable legal obligations.

8. Communications

We may use your contact information to send information relating to your account, enrollment, payments, course access, certificates, and other services you have requested.

We may also send service-related communications where necessary to administer your relationship with the Academy.

9. Cookies and Website Technologies

Our website may use cookies and similar technologies to maintain sessions, remember preferences, improve functionality, understand website usage, and support security.

Some technologies may also be used to understand how visitors interact with our website and to improve the services and experience we provide.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure. We therefore encourage users to protect their account credentials and notify us if they believe their account has been compromised.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and financial records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

12. Sharing of Personal Information

We do not sell personal information as a business practice. Personal information may be shared with service providers where necessary to operate our website, process payments, provide communications, maintain our systems, provide requested services, or comply with legal obligations.

Where third-party service providers process information on our behalf, we seek to use appropriate providers and take reasonable steps to protect the information being processed.

13. Third-Party Services and Links

Our website and services may contain links to websites, applications, or services operated by third parties. Those services operate independently from Moose Loon AI Academy and may have their own privacy policies and terms.

We are not responsible for the privacy practices or content of third-party websites that you choose to access.

14. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information. These may include the right to request access to information we hold about you, request correction of inaccurate information, request deletion where legally permitted, and raise concerns about how your information is processed.

Requests relating to personal information should be submitted using the contact information provided below.

15. Children's Privacy

Our services are intended for individuals who are able to enter into a valid agreement for the services under applicable law. Where additional consent or authorization is required for a learner to participate, we may require the appropriate parent, guardian, or authorized person to provide it.

16. International Processing

Moose Loon AI operates across different locations and may use technology and service providers located in different countries. As a result, personal information may be processed or stored outside the country in which it was originally collected.

Where information is transferred or processed internationally, we take reasonable steps to ensure that appropriate protections are applied in accordance with applicable requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When changes are made, the updated version will be published on this page together with the applicable revision date.